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Conversational Intelligence

Otter.ai Pricing

Real-time AI transcription and meeting notes, the go-to tool for general-purpose meeting capture across sales, CS, and internal teams.

Per SeatVerified July 2, 2026Visit Otter.ai →
$0Starting price
4Plans available
YesFree option
1Hidden cost warnings

Pricing Plans

as of July 2, 2026
Three plans: Basic (Free), Pro, Business, Enterprise. Free plan includes 300 transcription minutes/mo. Best for general-purpose transcription and note-taking, not specifically built for sales CI. Strong for cross-functional teams (sales, CS, product, recruiting) that all need meeting capture. Annual billing saves ~45% vs monthly.
Basic
$0
300 minutes/month transcription. 3 audio/video import files/mo. Real-time transcription, speaker identification.
  • 300 minutes/month transcription
  • Real-time transcription
  • Speaker identification
  • 3 file imports/month
  • Basic AI summaries
  • Zoom integration
Pro
$8
/user/mo · billed annually. Monthly: $16.99/user/mo. 1,200 minutes/mo, 10 imports/mo, advanced search.
  • 1,200 minutes/month
  • Advanced AI search
  • Custom vocabulary
  • Bulk export
  • 10 file imports/month
  • Priority support
Business
$20
/user/mo · billed annually. Monthly: $30/user/mo. Unlimited transcription, team features, admin controls.
  • Unlimited transcription
  • Team workspace
  • Admin controls
  • Advanced analytics
  • Salesforce and HubSpot integration
  • SSO (optional add-on)
Enterprise
Quote
contact sales. HIPAA-eligible, custom retention, dedicated support.
  • Everything in Business
  • HIPAA-eligible
  • Custom data retention
  • Advanced security
  • Dedicated account manager
  • Custom SLAs

Prices shown reflect first-hand vendor research, third-party procurement data, and publicly available information as of the date noted. Actual pricing may vary based on contract size, negotiation, and vendor discretion. How we research pricing →

Hidden Costs

1 items
Why this matters
The advertised starting price is rarely the price you pay at scale. These are the costs buyers most commonly encounter after signing — ones that aren't prominently disclosed on the pricing page.
Not a sales-specific CI tool
Otter is a general transcription tool, it lacks sales-specific features like deal health scoring, talk ratio benchmarking, or coaching workflows. Choose Otter for meeting documentation; choose Avoma, Gong, or Fathom for sales-focused CI.

Negotiation Reality

What we know

Otter is self-serve and transparent. Annual billing cuts costs by ~45%. The Business plan at $20/user/mo is competitive for cross-functional teams needing meeting capture. Sales teams wanting CI features should look at Fathom or Avoma before Otter.

Negotiation intel is based on first-hand vendor research conducted by the SBB team, third-party procurement data, and community-reported contract outcomes. Individual results vary. Discounts are not guaranteed.

General tips
  • —Ask at end-of-quarter — sales reps have monthly and quarterly targets
  • —Get competing quotes before your first call
  • —Ask specifically about first-year discounts vs. renewal rates
  • —Request a multi-year rate even if you plan to buy one year

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