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CRM

Close Pricing

Sales-first CRM with built-in calling, email, and SMS — built for speed and ease of use.

Per SeatVerified March 16, 2026Visit Close →
$49/user/moStarting price
3Plans available
TrialFree option
3Hidden cost warnings

Pricing Plans

as of March 16, 2026
No contracts required on any plan. Solo plan ($9/mo) is limited to 1 user and 10,000 leads — not included in the main plans below as it is not a team CRM. 10+ seat teams qualify for volume discounts with annual commitment.
Essentials
$49
/user/mo · billed monthly, no contract. Annual billing available at $35/user/mo.
  • Unlimited contacts & leads
  • Multiple pipelines
  • Built-in email, calling & SMS
  • Centralized inbox & task lists
  • API access
  • Mobile app
Growth
$109
/user/mo · billed monthly, no contract. Annual billing available at $99/user/mo.
  • Everything in Essentials
  • Automated workflows
  • Power Dialer
  • AI Email Assistant
  • Custom Activities
  • Leaderboard reporting
  • 1 free additional org included
Scale
$149
/user/mo · billed monthly, no contract. Annual billing available at $139/user/mo.
  • Everything in Growth
  • Role-based access & permissions
  • Lead visibility rules
  • Predictive Dialer
  • Unlimited call recording
  • Custom objects
  • Call coaching (listen, whisper, barge)

Hidden Costs

3 items
Why this matters
The advertised starting price is rarely the price you pay at scale. These are the costs buyers most commonly encounter after signing — ones that aren't prominently disclosed on the pricing page.
Calling and SMS usage costs
Calling and SMS are billed separately based on usage. Outbound minutes, phone numbers ($1/line/month), and SMS messages are charged on top of the plan fee. High-volume calling teams should budget for this separately.
AI Call Assistant add-on
Call transcription and AI summaries require the Call Assistant add-on at $50/month per organization plus $0.02 per minute of usage.
Premium phone numbers
IVR menus, round-robin routing, and lead-based call routing require Premium Phone Numbers at $19/month per line.

Negotiation Reality

What we know

Close is transparent about pricing and does not typically negotiate on self-serve plans. Teams of 10+ seats on annual plans qualify for volume discounts — contact their sales team directly. Close also offers 30–60% discounts for early-stage startups through their accelerator program.

General tips
  • —Ask at end-of-quarter — sales reps have monthly and quarterly targets
  • —Get competing quotes before your first call
  • —Ask specifically about first-year discounts vs. renewal rates
  • —Request a multi-year rate even if you plan to buy one year

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